Questions & answers
Common questions.
Straightforward answers about how we work, what AI and automation can do, and how to get started. Still unsure? Just ask.
Prefer to talk it through? Reach us any time on the contact page.
What does Zero1Two actually do?
We build practical websites, custom apps, and AI automation for small and growing businesses. In plain terms: we take the work that is slow, repetitive, or easy to drop, and build reliable software to handle it — while your team keeps control of the important decisions.
Do I need to understand AI to work with you?
No. You only need to know what takes too much time or causes problems in your business. We handle the technology and explain everything in plain language, focusing on the result rather than the jargon.
How does a project start?
It starts with a short conversation about what is slow, repetitive, or holding the business back. We then give you a clear, plain-English plan that begins with the easiest useful win — no technical homework required from you.
Will AI replace my staff?
That is not how we build. Our systems handle predictable, repetitive work and hand off to a person whenever a situation is sensitive, unusual, or important. The goal is to free your team for customers and decisions, not to remove them.
How much does it cost?
It depends on the problem and the solution — a focused automation is very different from a full custom app. We scope each project and share clear pricing before any work begins, so there are no surprises. Reach out and we will give you a straight answer.
Is my business data safe?
Yes. We use only the data a task needs, protect it appropriately, and are transparent about any third-party providers involved. You can read more on our Responsible AI and Privacy pages.
What kinds of businesses do you work with?
Small and growing businesses that want to use modern technology without an in-house development or AI team — from local service operations to customer-experience and operations-heavy teams. If something in your day repeats too often, it is usually a good fit.

